Política de reembolso
We want you to feel confident in your purchase from Anádos. If your order does not meet expectations, we’re here to help—within the guidelines outlined below.
Returns
You have 30 calendar days from the date you receive your item to request a return.
To be eligible for a return, all items must:
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Be unused, unworn, and unwashed
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Be in original condition with original packaging
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Include proof of purchase
To initiate a return, please contact us at anadosclothing@gmail.com. Returns sent without prior approval will not be accepted.
Once your return request is approved, you will receive instructions on how and where to send your item.
Return Shipping
Customers are responsible for return shipping costs. Shipping costs are non-refundable and may be deducted from your refund if applicable.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
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Approved refunds will be issued to the original payment method within 10 business days
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Processing times may vary depending on your bank or credit card provider
If more than 15 business days have passed since your return was approved, please contact us at anadosclothing@gmail.com.
Exchanges
Exchanges are subject to product availability.
The fastest way to receive a different size or item is to:
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Return your original item following the steps above, and
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Place a new order once the return is approved.
Damages, Defects & Incorrect Items
Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of receipt so we can resolve the issue promptly.
Non-Returnable Items
The following items are not eligible for return or refund:
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Sale items
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Gift cards
Final Notes
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All returns and refunds are subject to review and approval.
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Items that do not meet return eligibility requirements may be refused and returned to sender.
For any questions regarding returns or refunds, please contact us at anadosclothing@gmail.com.